Idétrading Electronics B.V.

Spinel 200 | 3316 LG

Dordrecht | The Netherlands

General Terms and Conditions

  1. General

The following general terms and conditions of sale apply to all offers and agreements made or concluded with third parties, unless expressly and in writing deviated from by both parties. A reference by the buyer to their own purchasing conditions will not be accepted unless the contrary has been confirmed in writing by us in advance

  1. Offers

All offers are non-binding and exclusive of VAT, unless otherwise stated in writing. The responsibility for the correct application of the offered goods and the suitability of the goods for the intended application by the party to whom the offer is made rests with the latter.

  1. Conclusion of Agreements

Agreements are only binding if confirmed in writing by us, or from the moment when the execution thereof has commenced.

  1. Price

All prices quoted by us are exclusive of value-added tax and any other government levies applicable to the sale and delivery. The quoted prices are based on the factory prices, exchange rates of foreign currencies, import duties, insurance rates, freight charges, taxes, margin schemes, and similar factors applicable at the time of quotation. If there is any change in one or more of these factors before delivery takes place, a higher selling price corresponding to the increase in cost price will be charged, unless expressly agreed otherwise in writing between us and the buyer.

  1. Delivery

Delivery is made, unless otherwise agreed, carriage paid for orders above €125,- excluding VAT. For orders below the mentioned amount, freight costs will be charged to the customer. We reserve the right to charge the customer for additional costs associated with following special instructions, such as “partial deliveries, express shipping, or special transportation.” Goods delivered by us travel at the risk of our customer, which risk passes to them as soon as the goods leave our warehouse, or: in the case of delivery from third parties, leave the factories or warehouses of these third parties. We are authorized to cover the goods for the account of our customer against risks determined by us.

For orders with a net value below €125.00 (excluding VAT), small order charges apply. These charges amount to €15.00 (excluding VAT) per order. These charges also apply to orders collected from our company premises.

For shipments outside the Netherlands and Belgium where we deliver Ex Works (ex.work), this means that the customer is responsible for collecting the goods themselves and arranging for a pickup order. If desired and upon agreement, delivery can be arranged by our carrier at an additional cost, depending on the dimensions and weight of the shipment.

  1. Delivery of Transformers

For deliveries of transformers, we always choose to ship them on a pallet, given their susceptibility to damage during transport. The cost of the pallet will be charged to the customer based on its weight. If a customer chooses not to use pallet transport, the risks of any damage during transport are borne by the customer. In such cases, we will not be liable for any damage that occurs during transport without a pallet.

A copper surcharge is applied to every order of transformers. This surcharge is dependent on the current copper price and is determined at the time of purchase. Fluctuations in the copper market may affect this surcharge. We reserve the right to adjust this surcharge in response to changes in the copper price. For more information on the current copper surcharge or any questions regarding it, please feel free to contact us.

  1. Delivery times

The delivery times provided by us are indicative and are never guaranteed. Adherence to the specified delivery time is subject to our capabilities. In case of force majeure and other circumstances of such a nature that, reasonably, performance of the agreement cannot be expected from us – including the case where we are unable to deliver due to our own suppliers – the delivery time will be extended by a period equal to the duration of those circumstances. Except in the case of gross negligence on our part, exceeding the delivery time does not entitle the buyer to full or partial dissolution of the agreement, nor to compensation. If delivery has not taken place within six months after the conclusion of the agreement, we and the buyer, however, have the right to cancel it. This right also exists if the agreement has been partially executed. We are authorized to deliver an order in parts. The buyer is obliged to pay the invoices relating to partial deliveries according to our payment terms. Notwithstanding the foregoing under 6, the following applies to call-off agreements: the purchased goods are distributed as evenly as possible over the time period determined for acceptance; if this does not occur, the buyer is in default without any reminder or notice of default from our side, which gives us the right, as described below in 8.

  1. Obligations of the Buyer

In the event of the buyer’s unexpected non-performance of their obligations, including refusal of acceptance or failure to make payment at the agreed time, we shall always be entitled, without any reminder or notice of default being required, to dissolve the agreement without judicial intervention, without prejudice to the agreements on compensation. In addition, we shall be entitled to cancel all other agreements with the respective buyer, under the same conditions; each cancellation shall result in the immediate maturity of all amounts owed to us.

  1. Payment

Payment must be made directly to us within thirty days of the invoice date, unless expressly agreed otherwise in writing between us and the buyer. Any payment made by the buyer will be applied against, or in satisfaction of, the oldest due invoice(s), with the understanding that we reserve the right to allocate payments against, or deem as satisfaction of, outstanding invoice(s) of our choosing. In the event of late payment of invoice amounts or any part thereof, the buyer, notwithstanding the provisions under section 7, shall be liable to pay credit costs on the overdue invoice amounts. These credit costs amount to 2% and may, at our discretion, be increased or decreased from 60 days after the invoice date; furthermore, we reserve the right to suspend the delivery of goods related to the relevant agreement or any other agreements with the concerned buyer. Should we deem it necessary to assign our claim(s) for collection to third parties due to non-payment, we shall notify the buyer of this in writing; generally, we shall provide the buyer with a short period, as determined by us, within which the buyer must still fulfill their obligations, unless urgent collection measures are deemed necessary at our discretion. The costs associated with the collection measures shall be borne entirely by the buyer.

Customers who fail to make payment within the agreed payment term will automatically be placed on a delivery block after receiving a second reminder. This block will remain in effect until the full outstanding amount is received by Idetrading Electronics B.V. We reserve the right to refrain from further deliveries until the outstanding payments have been settled. Idetrading Electronics B.V. accepts no responsibility for any potential production stoppages that may occur as a result of a delivery block due to outstanding invoices. Customers are advised to make timely payments to avoid such situations.

Customers who sporadically experience delivery blocks will be required to make advance payments when placing new orders. This serves as a guarantee for Idetrading Electronics B.V. that payment will be received on time.

  1. Warranty

We provide warranty on the goods we supply, to the extent and duration as we have been able to obtain from the supplier. We never accept any further obligations or provide guarantees beyond the obligation to replace, credit, or repair the delivered product with material defects; in particular, we cannot be held liable for compensation for any damage suffered, of any kind whatsoever.

  1. Retention of Title

The delivered goods remain our property until the counterparty has fully settled all amounts owed in respect of these delivered goods, including interest and costs. If the buyer has resold the goods, the buyer of our buyer becomes the custodian of the goods in relation to us. Goods delivered by us, for which ownership belongs to us, may not be pledged by our buyer, nor may any other type of right be granted to third parties on them. If our buyer fails to fulfill any of its obligations, we are entitled to reclaim the goods delivered to the buyer as our property, whereby the agreement under which we delivered those goods to our buyer is considered dissolved; we also have this authority if the goods are with third parties due to resale as mentioned above. Regarding any repossession of goods as described above, our buyer will be credited by us for the value to be assigned to those goods, at our discretion, reduced by all costs incurred in repossession, without prejudice to our right to compensation for the costs and damages resulting from all of this.

  1. Complaints and Return of Goods

Complaints will only be accepted if submitted in writing within fourteen days after delivery; a complaint is only valid if the packaging is still in its original condition. If goods have been installed or processed by the buyer, regardless of the reason, including in cases of incorrect delivery, no complaints will be allowed, even if they are submitted within the specified period. Return of goods may only take place with our prior written consent. Return of goods shall be at the expense and risk of the buyer.

Returns: Idetrading Electronics B.V. only accept returns that are received in their original condition at our warehouse, without any signs of use such as stickers, texts, or alterations on the packaging. Upon receipt of the returned product at our warehouse, an inspection will take place. Subsequently, we will contact regarding the returned product. The return of products must always be done in consultation with an employee of Idetrading Electronics B.V. There may be costs associated with the return of products, which will be clearly communicated during the return process.

  1. Tolerances:

For all types of cables ordered, a delivery tolerance of 10% more or less than the originally ordered quantity applies. This means that the actual quantity of cables delivered may vary by up to 10% compared to the ordered quantity.

The exact quantity of cables is determined after production and before delivery to the customer. This quantity may fall within the established tolerance of 10% more or less. Customers will be informed of the actual quantity delivered before the cables are shipped.

Customers are required to accept the delivered quantity of cables as supplied from the factory, within the established delivery tolerance of 10%. It is the customer’s responsibility to check the received quantity and report any discrepancies within a reasonable period after receipt.

In the event of a delivery that deviates by more than 10% from the ordered quantity, the costs for the excess or shortage will be reconciled with the customer. These costs will be based on the prevailing prices per unit of cable.

Order Deviations: If a customer requires a specific quantity of cables without any deviation, this must be clearly communicated and agreed upon with Idetrading Electronics B.V. Any differing arrangements must be documented in writing in a separate agreement.

Customers should be aware that due to production processes, an ordered cable may not be delivered in a single continuous length. In such cases, the cable may be delivered in multiple sections connected together.

By placing an order with Idetrading Electronics B.V, you agree to the above conditions regarding delivery tolerance on cables. These conditions apply to all cable orders.

  1. Delivery(ies) with Certificate of Conformity (COC)

Requirement of Certificate of Conformity (COC):

For orders requiring a Certificate of Conformity (COC), the customer must discuss this with a representative of Idetrading Electronics B.V. prior to placing the order. A COC will only be provided if agreed upon in advance with a representative of our company.

Importance of Pre-discussion:

It is of utmost importance that the need for a Certificate of Conformity (COC) is discussed with a representative of Idetrading Electronics B.V. before placing the order. This ensures that we can assess whether we can meet this requirement and arrange it in a timely manner.

No Retroactive Arrangement of COC: Without confirmation from a representative of Idetrading Electronics B.V. that we can meet the required Certificate of Conformity (COC), it cannot be arranged retroactively. Therefore, it is essential for customers to discuss this requirement beforehand and receive confirmation before placing the order.

Refusal of Deliveries without Discussion:

Idetrading Electronics B.V. does not accept deliveries with a Certificate of Conformity (COC) if this requirement has not been discussed and confirmed by a representative of our company beforehand. Orders indicating the COC requirement on the order without prior discussion will not be accepted.

Customers are advised to discuss any requirements regarding a Certificate of Conformity (COC) well in advance with a representative of Idetrading Electronics B.V. to ensure that all requirements can be met before placing the order. For questions or clarifications regarding these terms and conditions, please feel free to contact our customer service.